FAQ
all
FAQ

all

How should I install the machine?

We will provide one-to-one service to guide you how to install the machine correctly.

Do you accept customization?

 Of course, we will customize the machine according to your requirements.

Do you have a factory?

Yes, we have.

How do you guarantee the quality of your company?

After the customer places an order, our engineers will control the purchase, assembly and packaging of spare parts to ensure quality. We will also do the final inspection for the machine before leaving the factory.

What language is the machine?

 We have Chinese and English panels. Please confirm the language panel with us before confirming the order. 

When can I get a quote?

 We usually quote within 12 hours after receiving your inquiry.

What are the payment terms?

We need to charge a 30% deposit before ordering, and the remaining 70% will be charged before shipment

I want to see the usage of other factories first, what should I do?

There are many case videos on our website, or you can contact us to send them to you.

Our factory has a high level of sanitation. Can your machine be used?

Yes, our machine can withstand all kinds of cleaning and will not corrode.

How can I contact you?

You can ask us questions through website consultation, email, WhatsApp.

What if there are parts that need repair?

We will equip the consumable parts of the product before shipment, so that you can replace it in time.

What certificate do you have?

We have CE, ISO 9001, AQAP 2110, ISO 14001, Rosh certificates.

I want to see the usage of other factories first, what should I do?

There are many case videos on our website, or you can contact us to send them to you.

What if there are parts that need repair?

We will equip the consumable parts of the product before shipment, so that you can replace it in time.